FAQ

Frequently Asked Questions

Can I make a reservation to visit Bunny How do I make a reservation to visit Bunny?
Yes, many malls and shopping centers offer the option to make a reservation ahead of your visit. Walk-in visits with Bunny are always welcome. Reservations ...
Mon, 24 Feb, 2020 at 3:26 PM
I cannot find my Photo Code. Where can I find my Photo Code?
You can find your Photo Code in a few different places: (1) on the bottom left of any of your printed holiday photos. (2) on the bottom on your printed...
Fri, 7 Feb, 2020 at 1:21 PM
How long are my photos available online? Will my photos be deleted?
Your holiday photos are stored on our Digital Download Portal for the current holiday, Christmas 2019, and one prior holiday season, Easter 2019.  Be su...
Fri, 7 Feb, 2020 at 1:29 PM
What if I lost my receipt?
If you have lost your receipt, you can find your photo code on the bottom left of any of your printed holiday photos. The code on your printed pho...
Fri, 7 Feb, 2020 at 1:30 PM
Where do I enter my photo code or email on the Digital Download Portal?
If you are unable to see where to enter your photo code or email address when using a desktop computer then you are most likely using an out of date version...
Fri, 7 Feb, 2020 at 1:34 PM
How do I remove the watermark from my Digital Photos?
If you see a watermark on your Photo that is an indication that you have not yet purchased your photos as Digital Downloads. To remove the watermark and...
Fri, 7 Feb, 2020 at 1:37 PM
How do I apply a Border to my Photo?
Simply click or tap on any Border shown to the right the photo to apply that Border to your Photo.  You may also drag and drop the Border onto your phot...
Fri, 13 Sep, 2019 at 12:37 PM
How do I add a Sticker to my Photo?
Simply click or tap on any Sticker shown to the right the photo (under the Sticker tab) to apply that Sticker to your Photo.  You may also drag and drop a ...
Fri, 13 Sep, 2019 at 12:37 PM
How do I save my Photo to my phone?
To save your Photo to your phone tap the Download button and follow the instructions. Tap and hold your finger on the photo until a dialog box shows to Save...
Tue, 13 Feb, 2018 at 9:43 AM
What is Shutterfly?
In a snapshot, Shutterfly allows you to be thoughtful and creative with your memories.    From start to finish, they make it easy to store, enjoy and shar...
Fri, 13 Sep, 2019 at 12:38 PM