If you see a watermark on your Photo that is an indication that you have not yet purchased your photos as Digital Downloads.


To remove the watermark and to have access to all of the site's features like saving, downloading, sharing and creating on Shutterfly, you must purchase the Digital Photo Download. 


Once the Digital Photo Download purchase has been made online, the watermark should be removed automatically and you will now have full access to all site features.


If you have purchased Digital Downloads and continue to see a watermark on your images, please use the Contact Us tab in our Digital Download Portal to contact Customer Service.